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Answer the attached questions. The question’s answers should be 4-5 sentences long and contain one source with an APA style citation. The citation should be listed right under the question’s answer.

You will find some of the answers in the included attachments. In addition to the included sources you may use other sources to complete the questions as long as you include the APA citation.

There is a Difference Between Cooperation and Collaboration from Ashkenas, R. (2015) Harvard

Berg, R. (2008). Business process improvement: Seven steps to operational excellence. Perr & Knight, Insurance Technology Group. Retrieved from

Kumar, S., & Strehlow, R. (2004). Business Process redesign as a tool for organizational development. College of Business, University of St Thomas. Received from

Flanigan, E., & Scott, J. (1995). Process Improvement: Enhancing Your Organization’s Effectiveness. Seattle, WA: Crisp Publications, Inc.

S. Limam Mansar, H.A. Reijers, (2007) “Best practices in business process redesign: use and impact, Business Process Management Journal, Vol. 13 Issue: 2, pp.193-213, https://

Payam Hanafizadeh, Morteza Moosakhani, and Javad Bakhshi, (2009) “Selecting the best strategic practices for business process redesign”, Business Process Management Journal, Vol. 15 Issue: 4, pp.609-627,


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