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Humana Inc. – Business plan is to create a new concept to allow customers to make a decision on a plan via phone- explaining the plan and what the customer is actually getting

In the second part of this milestone, you will consider the means to manage product/service quality in a lean business environment using a quality control plan.
Consider first the overall quality approach, such as TQM, ISO 9000, or Six Sigma, then state the specific technologies you intend to use, such as acceptance
sampling, statistical process control, and capabilities analysis.
Develop a work breakdown structure for your business idea. Your work breakdown structure should include at least three tasks with at least three subtasks each.
Provide a narrative justifying each task and subtask that is part of your work breakdown structure.
Identify key milestones, deliverables, and resource requirements associated with operationalizing your business idea based on your work breakdown structure.
The key milestones, deliverables, and resource requirements should be supported with an explanation of how they will help the project meet scope-time-cost
objectives. Assess potential obstacles and impediments to meeting scope-time-cost objectives of the project, supporting your assessment with rationale.
Determine appropriate risk mitigation strategies to address the obstacles, impediments, and risks you have identified.
Specifically, the following critical elements must be addressed:
II. Operationalization: In this section, you will discuss the operationalization of a business opportunity, specifically the business product, service, or other
idea from your business plan in the Marketing and Strategy course. Specifically, you should:
a) Project the potential costs, risks, and benefits of operationalizing your business idea. Your projections should be supported with rationale.
b) Develop a work breakdown structure for your business idea. Your work breakdown structure should include at least three tasks with at least
three subtasks each.
c) Provide a narrative justifying each task and subtask that is part of your work breakdown structure.
d) Identify key milestones, deliverables, and resource requirements associated with operationalizing your business idea based on your breakdown
structure. The key milestones, deliverables, and resource requirements should be supported with an explanation of how they will help the
project meet scope-time-cost objectives.
e) Assess potential obstacles and impediments to meeting scope-time-cost objectives of the project, supporting your assessment with rationale.
f) Determine appropriate risk mitigation strategies to address the obstacles, impediments, and risks you have identified.

 

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