Process Management and Productivity

For this Module 1 SLP Assignment, you are required to Create a servicebusinessfromthe choices below and develop a company around it. Keep the focus narrow so that you will be able to apply the course concepts in-depth. Do not use an existing business.

In each module’s SLP, you will analyze issues/challenges regarding Operations Management topics;  and discuss, devise, and apply solutions.

NOTE: if the submitted work is found to be based on previously submitted assignments or published work, the assignment will receive a zero with no submission permitted and an official academic integrity violation posted to your academic record.

Business Creation and Analysis

Choose one type of service organization from the OPM500 Business list (attached) or another business type with instructor approval. Do not base the project on an existing company.  Even though your enterprise is not real, you will treat it as if it is; Two types of research required (see MOD1 SLP ).

COMPANY OVERVIEW

Provide an overview of your company (Company name, Location, the type of business; keep it simple and focus on one thing, be specific).

This section should be (.5 page)

Workflow and Key Process

Create a Workflow Diagram for one Key Process for your Business. Be sure it is the main process that supports the type of company chosen.

… – What work is being done to provide services to customers?  Consider processes of obtaining materials, supplies,  etc., and moving them through the company via processes to generate the service/product being sold.

Generate a graphic. Use a free online tool, components within Microsoft office or draw by hand (scan or take a picture of the drawing) and include it in the submission. Include an in-depth written description of each step in the process including rationale for the steps. Workflow (1 page), Written description (1 page).

Process Improvement

What are some problems or issues that you might encounter as you attempt to change the processes?  How could you overcome these problems/issues?

Discuss tools and techniques that can be used to analyze the Key Process and improve it. Consider concepts and ideas from process improvement and lean thinking.

This section should be (1.5 pages) Research is required.

Productivity

What are some possible ways that these processes could be improved for productivity?  Consider how you can produce more output and/or reduce the inputs so that you can increase productivity.

Research and disc atleast three productivity issues that this company faces. Include productivity ratios (key performance indicators) that are used for assessment. Include tools and techniques that can be applied to improve productivity.

This section should be (1.5 pages) Research required.

The written assignment requires an Intro, Conclusion, in-text citations and References, written in third person. Please show clearly in the written report the Workflow Diagram and the questions from the Mod1SLP being answered directly & entirely.

 

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