Information technology

Assume you have recently been hired as a technology advisor to a company of your choice.  Write a memorandum to your boss, out lining how a Customer Relationship Management System might help the organization.  In your 1 1/2 page (1 1/2 spaced) memo cover the benefits for both operational and off-line analytical activities.  Provide a practical example (briefly) to back up each of your suggestions.

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