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In Part 2 of the CCC, your goal is to take an in-depth look at the challenge you selected in Part 1E, which you will work to improve later in the course. It is not time to make any behavior changes yet.

Before you try to repair the problem identified in Part1E, you first need to understand it. Keeping a conversation log for 5-7 days of instances when the communication behavior is most apparent, and reviewing your log for patterns, will lay the foundation for identifying how you will rectify the communication behavior later in the project.

Note: Communication Change Challenge Part 2 is due this week and again next week along with Part 3. This part requires you to observe and analyze your communication patterns and observe the communication behaviors of others for Weeks 2 and 3. It is important that you get started now in order to ensure that you will have sufficient time to observe these patterns and behaviors as they occur. Record daily conversations during these two weeks. You will turn in your work for Part 2 each week. You will have 8 days this week, from Sunday to Sunday, to record your conversations.

Be sure to include specific detailed evidence from your observations that support your identification of a particular pattern for each section. Respond in narrative format for all Behavior Log Review and Evaluation sections.

2A. Behavior Log Listing
List your interpersonal communication goal from Part 1E.
Keep a dated conversation log of specific instances when you exhibited this behavior. Keep this log throughout Weeks 2 and 3.

Think about who, what, where, when, why, and how questions. Record the following:

To whom you spoke
What you talked about
Where you spoke
When you spoke the time of the day
Why you had this conversation
The circumstances
How you spoke
Think about your feelings and your nonverbal communication. Did you listen well? Were you delighted, hurried, rude, polite, angry, frustrated, and so forth? Record other important or interesting conversations as well, even if they do not relate to your goal. You need at least 5 entries this week, but you may have many more.

Be sure to include an entry each day from the time you begin monitoring your communication behavior (conversations with others) until the time you conclude 2A. If you do not face your challenge on a particular day, say so. If you face other challenges, perhaps related challenges, on any of these days, include that as well. If you cannot document a conversation about your challenge that day, record another interesting or important conversation. You should have at least one daily entry for your conversation log, and you may have multiple conversations on the same day.

2B. Behavior Log Review and Evaluation Most Effective
Review your log and document patterns of your most effective communication skills. Answer the following questions:

At what time and under what circumstances did I perform this behavior most effectively?
In what places?
With whom?
Under what conditions?
2C. Behavior Log Review and Evaluation Least Effective
Review your log and document patterns of your most effective communication skills your least effective communication skills. Answer the following questions:

At what time and under what circumstances did I perform this behavior least effectively?
In what places?
With whom?
Under what conditions?
2D. Behavior Log Review and Evaluation Recurring Communication
Review your log and document patterns of your other recurring communication behaviors. Answer the following question:

What other recurring communication behaviors did I exhibit when I did or did not perform this behavior?
2E. Behavior Log Review and Evaluation Most Pressing Behavior
Review your log and document patterns of your most pressing behavioral pattern. Answer the following questions:

Is your greatest communication problem the same one you listed in your goal for CCC Part 1 E at the top of your page?
Do you need to modify your goal for this project? If so, state your new goal by revisiting Part 1E in Week 1.
Remember, you should identify these patterns from the log you have recorded over the entire week. When you make a statement about an observed pattern, be sure to document it with specific data/examples from your log. You may find at the end of logging your communication behavior that your challenge is not what you first thought it was. As a result, it is possible that you may ultimately modify CCC Part 1E at this point in the project.

Writing Requirements (APA format)

Length: varies
1-inch margins
Double spaced
12-point Times New Roman font
Title page
References page (as needed)

 

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